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Watch Service & Restoration at GrailTown

At GrailTown, we understand that your luxury watch is more than just a timepiece – it's an investment. Our expert service and restoration ensure that your watch is returned to its original brilliance, whether it's a movement overhaul, dial restoration, or a simple polish.

Step 1: Submit Your Watch for Evaluation

Start by filling out our online form with your watch's details and any specific service needs. We’ll assess its condition and let you know the next steps.

Step 2: Detailed Inspection & Estimate

Our expert technicians will thoroughly inspect your timepiece to evaluate what repairs or restorations are needed. We’ll provide you with a transparent, upfront estimate before any work begins.

Step 3: Service and Restoration

Once you approve, we will carry out the necessary repairs or restorations using precision and care. Whether it's a movement overhaul or cosmetic restoration, we handle it all.

Step 4: Final Inspection & Delivery

After the work is completed, we’ll perform a final inspection to ensure the quality and accuracy of your timepiece. Your watch will be securely packaged and returned to you, ready to wear.

Why Choose GrailTown for Watch Service & Restoration?

  • Expert Craftsmanship
    Our skilled technicians specialize in luxury timepieces, ensuring that every restoration is performed to the highest standards of craftsmanship.
  • Authenticity and Quality
    We use only the best parts and materials, preserving your watch’s original authenticity while restoring its performance and appearance.
  • Transparent Process
    From the initial assessment to the final delivery, we provide clear, honest communication and ensure there are no hidden costs along the way.
  • Timely & Secure Delivery
    We understand the value of your timepiece and treat each restoration with the utmost care, ensuring it’s returned to you in pristine condition, and within a reasonable timeframe.

Frequently Asked Questions

What types of services do you offer?

We provide a wide range of services, including movement overhauls, bracelet refinishing, dial restoration, case polishing, and more.

How long will the service take?

The duration depends on the type of service needed. After the initial inspection, we’ll provide an estimated timeline for completion.

Do you guarantee the work on my watch?

Yes, all our services are guaranteed. We ensure that the work is completed to the highest standards, and we stand behind the quality of our restoration.

How do I know my watch is in good hands?

Our team of certified professionals has years of experience working with luxury watches. We take every precaution to ensure your watch is handled with care throughout the service process.

How much will it cost to restore my watch?

The cost depends on the type of service or restoration needed. After the initial inspection, we’ll provide a detailed estimate with no hidden fees.